NHTSA Complaint #11548629 — 2005 CADILLAC ESCALADE ESV

The contact owns a 2005 Cadillac Escalade ESV. The contact stated that each time the doors were manually locked or unlocked, the vehicle started and turned off. The alarm alert warning light and the tire pressure monitor warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical system malfunctioned, and the steering column failed and needed to be replaced. The steering column was replaced; however, the failure recurred. The vehicle was then taken to Jiffy Luke where it was diagnosed and determined that the cause was related to the electrical system. An undisclosed dealer was notified of the failure and the contact was informed to take the vehicle to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was approximately 188,000.