NHTSA Complaint #11548414 — 2019 MERCEDES-BENZ GLE 400

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number 11548414
Vehicle 2019 MERCEDES-BENZ GLE 400
Component FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2019 Mercedes-Benz GLE400. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was later taken to the local dealer who diagnosed that the fuel pumps were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.

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