NHTSA Complaint #11548399 — 2021 FORD MUSTANG

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11548399
Vehicle 2021 FORD MUSTANG
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Rear view camera is not working and the infotainment display is freezes up every time after starting the vehicle. The entire infotainment system is inoperable until next ignition cycle. The key SAFTEY concerns is rear view camera doesn't work at all. This is huge issue to drive and park the car safely. Problem is happening for past one month and could not able to use the vehicle safely. Ford service is very bad and cant event schedule a service to check the issue. trying all options. This problem has been happening for 3-4 months intermittently and past 6 weeks its happening always.

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