NHTSA Complaint #11548375 — 2019 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11548375 |
| Vehicle | 2019 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
OEM Ford Gen 4 SYNC 3 Nav APIM suddenly started sporadically functioning. Contacted Ford after viewing multiple recalls from previous years Ford vehicles with exact issue. After being told there was no recall on my 2019 Explorer, was given a quote of $170.00 to diagnose issue, $900 + for APIM module, plus installation and programming. We purchased a re-programmed APIM module and installed. Problem is now corrected. Recall needs entered on this unit. Attaching photos of front & back of bad unit: WY1W748K GR26A KB5T-14G370-DCA SERIAL NO. 205831 MFG - JANUARY 2019 ASSY NO. MAJ0673GX PANASONIC AUTOMOTIVE SYSTEMS MODEL FA-170-BCAR-HS IFT# RCPPAFA16-2032 FCC ID: ACJ-FA-170-BCARHS IC ID: 216B-FA170BCARHS ANATEL ID: 05008-16-09014 CMIIT ID: 2016AJ4795
Related Complaints for the 2019 FORD EXPLORER
Other UNKNOWN OR OTHER Complaints
#11678402
It has been a year and a half since Ford recalled a part and they have yet to replace that part. It’s a year overdue ...
#11676198
The bottom part that holds the windshield down is coming off. My windshield sounds like it is going to fly off when I...
#11669499
The A-PILLAR TRIM has flew off on the freeway on 4 separate occasions. 3 different times I paid out of pocket to have...
#11666924
In February I was driving to an appt. when the side panel on driver's door broke & started flying around & hitting ca...
#11662041
Difficulty getting the vehicle repaired in a reasonable time or without charge. Initial recall indicated parts would ...
Recent Complaints for the 2019 FORD EXPLORER
#11718318
FUEL/PROPULSION SYSTEM
Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031
#11717533
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal...
#11709377
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...
#11707486
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's si...
#11707584
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structur...