NHTSA Complaint #11548358 — 2018 KIA NIRO

The contact owns a 2018 Kia Niro. The contact stated while driving at an undisclosed speed, the engine revved up. The contact stated that the accelerator pedal was depressed; however, the vehicle was slow to respond. Eventually, the vehicle shifted into gear and started to move. The contact stated that the check HEV and turn off engine error messages were displayed. The vehicle was taken to the local dealer, where it was diagnosed that a faulty engine clutch activator needed to be replaced. The mechanic informed the contact that the vehicle was not covered under a recall. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 120,000.