NHTSA Complaint #11548216 — 2014 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11548216
Vehicle	2014 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 29, 2023
Date Filed	October 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.

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