NHTSA Complaint #11548102 — 2021 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11548102
Vehicle 2021 FORD MUSTANG MACH E
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I want to draw attention to a significant concern: U.S. auto safety regulators announced in August of this year that they are currently investigating whether Ford Motor's 2022 recall of nearly 49,000 Ford Mustang Mach-E electric vehicles comprehensively addressed the associated safety concerns. The basis for the 2022 recall was that the high voltage battery main contactors could overheat, particularly from DC fast-charging and repeated wide-open pedal events. This overheating presents a very real danger as it could result in an immediate loss of power, markedly increasing the risk of a vehicular accident. Furthermore, after the recall, Ford issued a technical service bulletin, directing the replacement of the High Voltage Battery Junction Box on the recalled vehicles. However, the National Highway Traffic Safety Administration (NHTSA) has since opened a recall query. This action was prompted by 12 consumer complaints related to Mach-E vehicles that had supposedly received the necessary recall fixes. It is worth noting that the High Voltage Battery Junction Box has been replaced on my Mach-E already, and I am still facing problems. This is my third encounter with this particular safety issue.

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