NHTSA Complaint #11548080 — 2018 ALFA ROMEO GIULIA

The contact owns a 2018 Alfa Romeo Giulia. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted. The vehicle was taken to the dealer, where the battery was replaced; however, the failure recurred. The contact stated that upon pressing the Start button, the instrument panel lights illuminated, but the vehicle failed to start. The contact then pressed the Off button to turn off the vehicle, but the vehicle failed to turn off until the battery was completely drained. The vehicle was jumpstarted and taken to the dealer, where it was diagnosed but the cause of the failure could not be determined. The battery was recharged. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle failed to start the following day. The vehicle was taken to the dealer, where it was diagnosed but the cause of the failure could not be determined. The dealer informed the contact that the battery needed to be recharged. The failure mileage was approximately 38,000.