NHTSA Complaint #11547992 — 2017 RAM 1500

The contact owns a 2017 Ram 1500. The contact stated that the passenger's side exhaust manifold bolts had fractured, and the passenger's side exhaust manifold, the gasket, and the bolts were replaced by the dealer; however, the failure recurred on the driver's side exhaust manifold. Additionally, the contact stated while driving 35-65 MPH, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been a recurring failure while driving. The vehicle was taken to several independent mechanics and transmission repair shops, where it was diagnosed that the torque converter had failed and was separating inside the casing. The dealer was notified of the failure and informed the contact that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 110,000.