NHTSA Complaint #11547971 — 2017 FORD F-150

The contact's husband owns a 2017 Ford F-150. The contact stated while her husband was driving at various speeds, the vehicle made an abnormal rattling sound. The contact stated that the failure recurred while driving, and the rear power sliding window fell forward on the unoccupied rear seats. The contact's husband drove to the residence. The vehicle was taken to the dealer, who informed the contact's husband that the rear power sliding window needed to be replaced and that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,500.