NHTSA Complaint #11547897 — 2023 TESLA MODEL S

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11547897
Vehicle 2023 TESLA MODEL S
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving at midnight, I pulled away from a stop sign in a residential neighborhood, and hear a loud bang. The dash display turned red immediately, and the car lost all propulsion. The dash display said "Pull over safely, Vehicle shutting down." My phone app also showed a message of "Your car suffered a failure and will no longer drive. Contact Test Roadside..." I coasted to the side of the road. While calling Tesla Roadside assistance, within 15 minutes of the breakdown, the center display said "Low voltage energy remaining = 30%" and a few minutes later the entire car went dark. The doors, windows, trunks, glovebox, center screen, tow mode, and the hazard flashers no longer worked. The tow truck driver said he has seen this problem a lot and based on my description, he correctly diagnosed a failed inverter, which was Tesla's diagnosis. I searched online user forums and found many other people having the same catastrophic failure in new Tesla's. It's incredibly dangerous to lose all forward power. This is a new car with only 5K miles. And to lose all accessory power within 15 mins so not even the safety hazard flashers work is terribly dangerous.

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