NHTSA Complaint #11547833 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11547833
Vehicle 2021 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

On 9/16 I went to leave for work for the day and my car would not start. The auto stop start system was illuminated with a warning. A neighbor jumstarted to car for me. I drove to my dealership where I was told both of my batteries had failed and I would need to replace them. I replaced both. Upon leaving the dealership my stop start was still showing a warning. I was told it would go off after driving for a few days. It did not. I returned to the dealership on 9/25 to see what was wrong. The code the vechicle was giving was low battery. I was told it was a software update and was sent on my way. This issue with my vechicle par of a RRT21-077 dated 6/24/21. I was never notified of this by Jeep. I was told when I brought this to their attention that because this probelem did not occur within 18 months of the bulletin my issue would not be covered. I am concerned that this issue will happen again and leave me stranded without power, as clearly it is an issue with this model.

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