NHTSA Complaint #11547804 — 2018 AUDI Q7 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11547804
Vehicle	2018 AUDI Q7
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 29, 2023
Date Filed	October 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Fuel pump failed and is leaking on my 2018 Audi Q7. Audi has confirmed it will need to be replaced at my cost. Audi also confirmed it has an extended warranty to replace the faulty fuel pump on other model years on the same q7 vehicle model, for 150,000 miles. It appears that to rectify the issue, the same part is replaced as on the warranty fix. Why was model year 2018 not included in the warranty if it is the same part?

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