NHTSA Complaint #11547754 — 2018 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11547754
Vehicle 2018 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

This vehicle has had numerous electrical issues, culminating in the need for three batteries in a six year. Period. From day one there were electrical issues with the auto stop start and the car in one occasion the battery completely died. Honda was unable to identify the issue and electrical issues. Continue to happen. in the last 18 months I’ve had numerous occasions where this auto stop start would engage at a stoplight stop sign in the middle of busy traffic, but would not start back up. I took it in for service and they cannot re-create or identify the issue. This is very scary when it happens as I have been on start and go traffic on the interstate on busy intersections and the car will not move nor can it be restarted for 5 to 10 minutes. Honda offers no solution to this dangerous problem. After months of not being able to fix this. Identify a problem the car no longer moves into reverse consistently Honda recommends new transmission. After becoming frustrated with Honda and feeling unsafe with my family in this vehicle, I had to trade it in for a new vehicle as no solutions were offered to make me feel safe driving it or to get it repaired effectively or identify why it keeps needing new batteries and has electrical dysfunction since purchase

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