NHTSA Complaint #11547749 — 2022 TOYOTA VENZA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11547749 |
| Vehicle | 2022 TOYOTA VENZA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
2022 Toyota Venza was purchased brand new in February 2022. Vehicle started to experience an issue in May 2023 with approximately 38k miles. Power lift gate struggles to close hatch/lift gate. Motor and struts make groaning noises. Vehicle out of warranty due to over 36k miles. Now power lift gate is groaning and grinding when shut as of October 2023 with 44k miles. Many reports of similar problems reported online by other owners of 2021 Toyota Venza and 2022 Toyota Venza. Toyota dealership and corporate says it a customer expense...out of warranty. $1700 bill for owner of 1 year old vehicle due to defective craftsmanship. Not sure power lift gate will be able to close in a few weeks or so.
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