NHTSA Complaint #11547681 — 2012 BMW 328I

The contact owns a 2012 BMW 328I. The contact stated that the temperature sensor on the instrument panel had initially failed to operate as needed; over time, the entire instrument panel had gone blank while the vehicle was being driven. In addition, the battery would continue to run while the vehicle was turned off; as a result, the vehicle would shut off while driving at various speeds. The vehicle was taken to various independent mechanics and each stated that the instrument cluster was defective. Despite multiple battery and temperature gauge replacements, the failure persisted. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 84,000.