NHTSA Complaint #11547581 — 2019 HONDA CR-V
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11547581 |
| Vehicle | 2019 HONDA CR-V |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Two issues are going on and have been going on since I have had the vehicle: 1. The car will spontaneously brake HARD when going down the road with no particular reason. It most frequently happens on the highway and it happens sporadically so it is difficult to replicate. I see it often but not all the time when crossing under an overpass or going off on an exit. The amount of brake use varies as well, sometimes just a tap and sometimes quite significant, losing 20-30 mph in seconds. 2. The infotainment system goes on the blink. Often starts with the brightness setting flashing up on the screen when nothing has been touched. Then it will go away, then brightness will blink back up, then the whole screen is useless / frozen or just disappears all together. I have a few videos of this. The ONLY way to get it to work again is by stopping the car, turning it off and restarting it. This obviously is not possible at certain times and can be really difficult to deal with when going through a big city and relying on the map to help you navigate both roads and traffic (like when it happened on the George Washington Bridge in NYC).
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