NHTSA Complaint #11547541 — 2023 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11547541
Vehicle 2023 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Transmission problem arised on/about 9/15/23 and 3,000 miles. There is a distinct shudder when shifting through lower gears, more recently, on/around 4,000 miles l, shudder is growing worse, and there is intermittent problems at highway speeds. This is very dangerous, and could cause an accident/injury at any time. I have been to my local Kia dealership 3 times now, who have flight recorded and concurred with me that its the transmission failing, but have been sent home every time with "we don't know exactly what it is, so keep driving it". These symptoms are very similar to the 2021 model years dct transmission recall problems. I know of others with this same problem, and Kia needs to be held liable asap.

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