NHTSA Complaint #11547477 — 2023 NISSAN PATHFINDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11547477
Vehicle	2023 NISSAN PATHFINDER
Component	POWER TRAIN
Date of Incident	September 26, 2023
Date Filed	September 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

When the start/stop auto function is engaged (idling stop system), about 1 out of 10 times it kicks the transmission into neutral when the break is released and the driver attempts to start driving again. The driver then has to put the transmission back into drive. The safety concern is that I am stuck in neutral with moving traffic. On rare occasion, I cannot put the vehicle back into drive without shutting the whole vehicle off and restarting it. This was reported to my local Nissan dealer who was unable to resolve and stated it had not been reported as an issue, although if you check the internet, there are plenty of reports of this issue. No safety alerts or warning lamps are triggered with this happens.

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