NHTSA Complaint #11547283 — 2013 MERCEDES-BENZ AMG ML63

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number 11547283
Vehicle 2013 MERCEDES-BENZ AMG ML63
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

I was driving from Florida to my home in Washington, DC on September 4th, 2023 on I-95. Somewhere in South Carolina, a message appeared on my display that said the blind spot assistant was disabled. Soon thereafter, my turn signals quit functioning. At first chance, I pulled over and turned the car off hoping it was some kind of computer reset. That worked but only for an hour or so. I made it home ok but not having turn signals was very dangerous and very concerning. I took the car to a local DC Mercedes mechanic who ran a diagnostic but nothing came up because the systems were functioning at the time. He took the car for a drive and they stopped working for him. He said take it to a dealer. I have an appointment for next week. I also have searched for this problem on social and it is definitely a problem with other owners. The part is nearly $700 and it is a big job to pull the steering wheel and replace this. I think this is a serious flaw and consumers should not be burdened with non-working turn signals. I think it might be a design flaw in their switch. Please look into this if you think as I do. Thank you.

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