NHTSA Complaint #11547273 — 2016 BMW X1

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11547273
Vehicle	2016 BMW X1
Component	ENGINE
Date of Incident	January 1, 2019
Date Filed	September 29, 2023
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 BMW X1. The contact stated that while having a routine inspection at the local dealer, the mechanic informed her that the engine mounts had failed. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. The vehicle was taken to another local dealer, BMW of Sarasota (5151 Clark Rd., Sarasota, FL 34233) for a battery replacement. The vehicle was diagnosed, and the contact was informed that the engine mounts had failed again at 65,000. The vehicle was repaired. The manufacturer was contacted and provided a discount on the repair. The failure mileage was approximately 42,000.

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