NHTSA Complaint #11547137 — 2023 FORD F-250 SD

The instrument panel cluster has failed. You can not see how fast you are going, none of the dash is lit up. You are unable to determine if there are any issues going on with the vehicle. The adaptive cruise control and emergency braking system is not working properly. The battery will also not hold a charge. Our safety is at risk as we don't know what is going on with the fuctions of the truck or if it will start. Yes, ford has confirm this problem and issued a recall. The dealership has inspected the vehicle. There were no warnings of the problem before it occurred. The instrument panel and other functions of the vehicle just stopped working. We are in contact regularly with the dealership and Ford. Initially they placed us in a long term rental since the current Truck is not driveable however, they are wanting to terminate that rental and not provided us with the needed vehicle. Currently, there is not a part to fix this issue. This was a vehicle that was purchased brand new and within 6 weeks we experienced this electronic failure. We need Ford to step up and provide a Ford F250 as we purchased until this is fixed.