NHTSA Complaint #11547131 β 2013 FORD ESCAPE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11547131 |
| Vehicle | 2013 FORD ESCAPE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2013 Ford Escape transmission bushing breakage / separation where the shifter cable attaches to the transmission crank. Our vehicle had this problem and the bushing broke, leaving the vehicle stuck in Reverse. Almost crashed into the car parked behind me while attempting to parallel park. This appears obviously related to the highly published 2013-2016 Ford Escape recall problem, but my VIN has yet to be added to the log for recall and repairs. Please add my VIN so my group / production batch can be serviced. Ford wants to charge us close to $200 because our batch is missing from the recall list. "According to Ford's filing with the National Highway Traffic Safety Administration (NHTSA), a damaged or missing bushing inside the transmission may prevent the vehicle from shifting into the selected gear. The vehicle therefore could roll away because it's not actually in Park, or it could drive in an unintended direction when the operator selects Drive or Reverse. A vehicle that is shut off when not in Park might not be able to be restarted."
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