NHTSA Complaint #11547093 — 2019 HONDA PASSPORT
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11547093 |
| Vehicle | 2019 HONDA PASSPORT |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
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