NHTSA Complaint #11547090 — 2018 HYUNDAI SANTA FE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11547090
Vehicle	2018 HYUNDAI SANTA FE
Component	AIR BAGS
Date of Incident	August 30, 2023
Date Filed	September 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My airbag light came on 1000 miles over the warranty mileage while on vacation. Had the issue checked and it was a 'pre tensioner', driver side, that shorted out and in turn shorted out the airbag module. This is a huge safety problem and should not happen. It should also be covered, due to no fault of my own. I have tried to resolve the issue with Hyundai customer care, but no help from them. I had to, because I'm not driving unprotected, get the car fixed on my own. I'm retired, a veteran and on a fixed income. $2300.00 is a lot to absorb. I've asked Hyundai for help, but no response.

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