NHTSA Complaint #11547071 — 2018 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11547071
Vehicle	2018 FORD FOCUS
Component	ENGINE
Date of Incident	September 22, 2023
Date Filed	September 28, 2023
Mileage	70,318 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact's daughter owns a 2018 Ford Focus. The contact stated while his daughter was driving 70 MPH, the low oil pressure and check engine warning lights illuminated, and the vehicle started shuddering and then lost motive power. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the oil pump pretensioner belt had failed, which caused the engine and the turbo to fail. The dealer informed the contact that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,318.

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