NHTSA Complaint #11546874 — 2021 TOYOTA HIGHLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11546874
Vehicle	2021 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	September 27, 2023
Date Filed	September 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Vehicle windshield glass has a distorted and wavy quality that impacts visibility for the driver. I have contacted the dealership about this issue and there is not a current recall for the windshield. The windshield says Toyota Pilkington laminated acoustic heated [XXX] , DOT15. I purchased this vehicle in the last week and did not notice the distortion on the short test drive. At first, I thought it was a reflection issue from the dash, but it is not. This should be investigated and remedied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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