NHTSA Complaint #11546753 — 2021 JEEP WRANGLER

I’m reaching out due to a severe issue with my Wrangler 4xe Rubicon that has left me stranded twice in 2 weeks. The vehicle is shutting down, without warning, and is not able to re-start, so you can just imagine that the circumstances could be far more dire or outright life-threatening had this happened in a remote location or a dangerous high-traffic area. Both times the vehicle had to be towed to the dealership. Even more troubling is that the root cause of the malfunction (OBD CODE: P0BBD HYBRID BATTERY VOLTAGE VARIATION EXCEEDED LIMIT) has yet to be diagnosed, despite the vehicle being serviced for the better part of a week, only to suddenly refuse to start just 3 days after getting it back — again, leaving me stranded. Multiple attempts to reach Jeep executives over several days has yielded no response. All my safety recalls have been addressed so Jeep has told me this vehicle was safe to drive before these incidents. Additionally, the vehicle was in the shop for the better part of 2 weeks earlier this year with a battery heater malfunction. I work in emergency surgery and if I don't have a reliable vehicle to respond to emergencies, patients can literally die. That is not hyperbole, its reality.