NHTSA Complaint #11546744 — 2019 VOLVO XC60

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11546744
Vehicle	2019 VOLVO XC60
Component	UNKNOWN OR OTHER
Date of Incident	September 26, 2023
Date Filed	September 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the vehicle. When the water collected, it caused key systems, such as collision warning and other systems to malfunction. When we took the vehicle to the dealership, several other vehicles had to be towed in due to more severe electrical failure as a result of the drainage malfunction.

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