NHTSA Complaint #11546546 — 2016 NISSAN ALTIMA

The contact owns a 2016 Nissan Altima. The contact stated that while driving at 55 mph, the hood latch assembly failed to secure causing damage to the windshield. As a result, he lost visibility and crashed into a guardrail. There were no warning lights illuminated. A police report was not filed. There were no reported injuries. The air bags did not deploy. The contact closed the hood and secured it closed using a rope he had in the vehicle. The vehicle was still drivable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who sent an inspector, and informed him the additional repairs were at his expense. The manufacturer was unsure if the vehicle was going to be repaired free of charge or at the contacts expense. The local dealer towed the vehicle back to his residence without notice but in separate parts and the hood latch was missing. The contact stated the failure was related to NHTSA Campaign Number: 20V315000 (LATCHES/LOCKS/LINKAGES). The failure mileage was approximately 137,287.