NHTSA Complaint #11546438 — 2022 NISSAN SENTRA

The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware of that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering), which he related to the failure; however, the part to do the recall repair was not yet available. The dealer was notified of the failure and informed the contact that he would be charged a fee for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to stop driving the vehicle and to obtain a rental vehicle. The failure mileage was approximately 20,000. VIN tool confirms parts not available.