NHTSA Complaint #11546417 — 2017 INFINITI Q50

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11546417
Vehicle 2017 INFINITI Q50
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State SC

Consumer Description

The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

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