NHTSA Complaint #11546407 — 2019 MERCEDES-BENZ AMG CLS53

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11546407
Vehicle 2019 MERCEDES-BENZ AMG CLS53
Component WHEELS
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2019 Mercedes-Benz AMG CLS53. The contact stated while driving 60 MPH on a bumpy road surface, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown wheel had cracked and needed to be replaced. The vehicle was repaired; however, the failure recurred several times while driving. The contact stated that the vehicle was taken to the dealer on several occasions, and the four wheels and tires had been replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

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