NHTSA Complaint #11546363 — 2021 ACURA TLX

The contact owns a 2021 Acura TLX. The contact stated that whenever the radio was turned on and occasionally randomly, there was a crackling and popping sound heard in the speakers. The contact then stated that while shifted in reverse, the rear-view camera screen intermittently displayed a blank screen or delayed displaying an image. The contact then stated that the vehicle was taken to the dealer where it was diagnosed that there was a loose connection in the bus network. The contact was informed that the FAKRA connector set needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic and then towed to the dealer where it was diagnosed that the FAKRA connector needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was denied service due to the vehicle having a Salvaged Title. The failure mileage was approximately 33,000.