NHTSA Complaint #11546244 — 2019 RAM 1500

Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there’s a strong probability that I wouldn’t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it’s something that needs to be addressed, as even if it wasn’t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram’s customers shouldn’t be stuck paying out their hard earned money, for vehicle that should have never been released with the original parts design. In the instance with my 2019 Ram, having it be out of commission for almost have 2023 is hard yo chew! Especially when it has less than 50,000-miles, with only roughly 10,000 coming since I bought it in October 2021. When you add the fact that Ram redesigned the number of parts they did, then never did a recall, but still force the Customers to pay for those parts! My Ram has been down for almost 6-months just this year