NHTSA Complaint #11546137 β€” 2016 MAZDA CX-3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11546137
Vehicle 2016 MAZDA CX-3
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I was recently served a notice in regards to our back up camera. Of greater concern is the moisture issue in the headlight that MAZDA seems to not be concerned about. However my inspection mechanic seems to be offended and warns it shan't pass PA inspection. Why won't Mazda deal with this defect? If you poll other owners the concern is not random. Many folks have paid hundreds of dollars for a replacement. As retired folks this is an obstacle due to very limited SS income. As a senior I have driven over 50 years WITHOUT a gadget showing me a picture. I use my mirrors as I was taught by the policeman instructor. However I was ALWAYS in need of my headlights! Seems obvious which should be priority. What help can your team offer this discouraged Mazda owner? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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#11573867 THE HEADLIGHTS HAVE CONTAINED MOISTURE FOR THE LAST 4 YEARS, CAUSING DIFFUSED, DIMMED VISIBILITY AT NIGHT...VERY DANG...
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#11441882 The seals around headlights are failing and causing moisture infiltration. Limiting distance of visibility during nig...
#11288896 THE HEADLAMPS CONTAIN AND HOLD MOISTURE CAUSING A SOFTER LIGHT AND LESS VISIBILITY. I AM AFRAID THE MOISTURE WILL CAU...

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