NHTSA Complaint #11546078 — 2015 RAM 1500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11546078
Vehicle 2015 RAM 1500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 115,116 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact stated that prior to taking the vehicle to the dealer he used a code reader to diagnose the vehicle and retrieved DTC codes: P0299 and P2D2F. The vehicle was taken to the dealer where the EGR valve was replaced; however, after retrieving the vehicle, the contact drove for approximately one mile when the check engine warning light illuminated. The contact notified the dealer of the issue and was informed to bring the vehicle back. The contact stated that the vehicle was taken back to the dealer where it was diagnosed the mechanic retrieved DTC codes: P0299 and P2D2F. The vehicle was not repaired. The contact stated that the EGR was replaced however, the dealer failed to test for DTC codes: P0299 and P2D2F as per the recall. The vehicle was not repaired. The manufacture was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 115,116. The VIN was unavailable.

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