NHTSA Complaint #11545825 — 2015 RAM 1500
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11545825 |
| Vehicle | 2015 RAM 1500 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
My truck has had an open recall for some time. The dealership (Coon Rapids Chrylser, Coon Rapids, MN) is putting me and my 4 children at risk by not diligently repairing my vehicles and ordering parts properly. I had service appointment scheduled to correct the recall. They only let you schedule the appointment when they receive the parts in stock. They confirmed they had the parts and I was contacted to schedule the repair. When I showed up the day of service, they said they only had one of the parts to replace and had to order another part so I had to reschedule. I rescheduled two days later and I confirmed at that time they had the new parts in stock. My service appointment was again today and I called to confirm they have the parts. They stated that they do not have the parts and they are 10 days away and my appointment needs to be rescheduled again. They keep delaying for some reason and their delay continues to put me at risk.
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