NHTSA Complaint #11545792 — 2013 SUBARU LEGACY

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11545792
Vehicle 2013 SUBARU LEGACY
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

While driving the vehicle, there was a loud "clunk" from the front-end. After that, during turns there is a lot of scraping, banging and popping noises. During braking, the car veers toward the right. The car is very unstable going around bends and on/off ramps. I took it to a mechanic and was told the front subframe on my vehicle has rusted out to the point he can put his fist through some of the holes. He contacted a dealer to get a price on a replacement and was told they have been waiting over 9 months for that particular part and there is currently no ETA for it. I contacted several other dealers and was told the part has been on backorder since January or February with no ETA. All the dealers I talked with said they are waiting on 10 or more. Based on that information, this seems to be a common problem with this model that may warrant some investigation and/or action to prompt Subaru to make the part available and possibly replace them via a recall. I really like this car and don't want to lose it over a $600 part not being available.

Related Complaints for the 2013 SUBARU LEGACY

Other UNKNOWN OR OTHER Complaints

#11309418 CAR HAS EXTENDED CRANKING ISSUE - IT ACTS LIKE THE STARTER IS BAD OR THE BATTERY IS DYING. TOOK IT TO THE DEALER AN...
#11145068 TAKATA RECALL : I WAS DRIVING DOWN A HIGHWAY JUST DOING ROUGHLY 55 TO 60 MPH AND THE CAR REVS UP AS IF I HAD PUT IT I...
#10872152 UNUSUAL OIL CONSUMPTION. CURRENTLY THERE IS A CLASS ACTION LAWSUIT ONGOING. I HAVE MY SERVICE REPORT PAPERS, A TSB R...
#10549572 AS I DROVE MY VEHICLE INTO A PARKING SPACE WITH A CONCRETE BUMPER AT THE HEAD, JUST AS IT WAS READY TO STOP, IT SUDDE...

Recent Complaints for the 2013 SUBARU LEGACY

#11670796 EXTERIOR LIGHTING I am the original owner since purchased new on the dealer lot in 2013. Within the first year, the drivers side headl...
#11606238 STRUCTURE:BODY The passenger side frame rusted through. The bolt holding the frame collapsed through the rusted frame while I was d...
#11583674 ENGINE I want to add my report of oil loss in the hope a recall is made. I found out after purchase that 2012-2014 or 2015 h...
#11489837 POWER TRAIN Faulty transmission, erratic gear shifting and now it seems the transmission is no longer working, mileage on vehicle...
#11483253 ENGINE The contact's son owns a 2013 Subaru Legacy. The contact stated that while her son was driving at an undisclosed spee...
Check any vehicle history by VIN - Free vehicle history report