NHTSA Complaint #11545784 — 2016 LINCOLN MKC

The contact owns a 2016 Lincoln MKC. The contact stated that while opening or closing the front driver’s and passenger’s side doors, the contact heard an abnormal clicking sound in the front driver’s and passenger’s side doors. The mirrors also clicked erratically and inadvertently moved making it difficult to use while driving. No warning light was illuminated. The contact stated that while the vehicle was shifted into drive or reverse, the front driver’s and passenger’s side mirrors malfunctioned and inadvertently re-adjust. An undisclosed dealer was notified of the failure and informed the contact that the issue was a known issue however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000. The VIN was unavailable. The contact is requesting a copy of report to make the appropriate edits.