NHTSA Complaint #11545615 — 2018 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11545615
Vehicle	2018 CHEVROLET EQUINOX
Component	POWER TRAIN
Date of Incident	September 16, 2023
Date Filed	September 20, 2023
Mileage	67,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to the dealer for a service appointment and while being serviced, the mechanic informed the contact that the DTC code for an open solenoid was retrieved. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist where it was pending the repair. The contact stated that the dealer referred her to contact the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,400.

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#11692110 — October 8, 2025 — I’ve heard about some recalls and Technical Service Bulletins related to the transmission, especially the start-stop ...

#11683197 — August 26, 2025 — The vehicle calls power module has failed

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