NHTSA Complaint #11545582 — 2012 BMW X5 AIR BAGS

Complaint Details

ODI Number	11545582
Vehicle	2012 BMW X5
Component	AIR BAGS
Date of Incident	August 30, 2023
Date Filed	September 20, 2023
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2012 BMW X5. The contact stated while driving at an undisclosed speed, the message "Passenger Restraint System Malfunction" was displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that the passenger restraint system had failed, and an unknown repair needed to be completed. The contact was charged a repair cost. The vehicle was not repaired. The contact related the failure to TSB Number: 10056703-9690. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

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