NHTSA Complaint #11545414 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11545414 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 15V340000 (Steering) however, the dealer and manufacturer denied the recall work stating the vehicle had exceeded the 10-year warranty period. The contact stated that the manufacturer performed the air bag recalls. The contact stated that while driving approximately 35 MPH, the power steering assist warning light illuminated. The contact pulled off the roadway and the steering wheel become very stiff, requiring extra effort to turn the steering wheel. The vehicle was turned off and restarted; however, the failure persisted. The vehicle was driven to the dealer and the contact was informed that NHTSA Campaign Numbers: 19V001000 (Air Bags) and 21V158000 (Air Bags) recall repairs would be performed; however, 15V34000 (Steering) recall repair would not be performed. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000. Parts distribution disconnect.
Related Complaints for the 2012 FORD FUSION
Other STEERING Complaints
#11717684
I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the danger...
#11715658
I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 F...
#11711350
My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...
#11709868
The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...
#11709182
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering ...
Recent Complaints for the 2012 FORD FUSION
#11708126
ELECTRICAL SYSTEM
I recently started to experience hard steering while in transit the power assist light came on and so does the advanc...
#11691106
AIR BAGS
On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked ...
#11691106
POWER TRAIN
On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked ...
#11689516
ENGINE
The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fa...
#11689516
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fa...