NHTSA Complaint #11545370 — 2012 FORD FUSION

Leaving the gas station that is less than 1 mile from my home, the dash of my Fusion alerted me saying "SERVICE STEERING NOW". The car then lost all power steering capabilities in the middle of the road, making steering nearly obsolete and hazardous. After briefly searching the web, I found hundreds of complaints relating to this issue. NHTSA has a recall for this Electric-Steering component on this exact make and model of vehicle, specs and all. After contacting Ford, they said my vehicle was in fact NOT under recall and I would have to pay out of pocket upwards of $4,000. Keep in mind KBB is valued around $3,450. But how is my 2012, 2WD, 2.5L, 4Cyl. Ford Fusion not included in the recall? It is still equipped with the very first Electric-Power Steering technology the other Fusions have recalls for? I mean it even has the exact same same Electric-Power Steering failure as the recalled ones. Very unhappy Ford customer right now, I don't understand how my particular VIN made it out without making the recall list. Especially given the same parts were mass produced, and were installed on my vehicle. Hoping to get this particular car added to the recall list, as it has been recalled multiple times already for air bag issues, same as the Fusions with Power Steering issues that ARE included in the recall case.