NHTSA Complaint #11545366 — 2023 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11545366
Vehicle 2023 SUBARU FORESTER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I believe Subaru STILL has issues I've found when researching them before I bought my vehicle, about weak windshields. I purchased a new 2023 Subaru Forester Wilderness just a little over a week ago. I was driving to the dealership to drop off some papers, leaving plenty of room around me, and something small hit my windshield because I didn't see any object. My guess is a small pebble off from somewhere off the road? Instant chip that formed the start of a spiderweb crack. I've been driving for 28 years in multiple vehicles and have had small pebbles hit my windshield. I've had glass replacement twice, ever. I feel like my old 2010 Ford Focus could have taken that hit. I understand the complaints by other consumers and feel these windshields are fragile and unsafe. I had less than 400 miles on my car at the time of impact and was traveling 65 mph with plenty of distance around me. My windshield is scheduled to be replaced with sensor recalibration with just a little over a week of ownership. This is unacceptable.

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