NHTSA Complaint #11545352 — 2016 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11545352
Vehicle 2016 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My engine failed with no warning, my car shut down on the hwy. It was a safety issue because the car shut down while driving on the hwy and could have resulted in a traffic accident. This problen is all over the internet. There were no warning lights. Car ran fine up until it stalled and lost power and shut down. When towed to the repair shop, I was told it was completely out of oil, metal shavings were in the oil filter. The shop replaced oil and the car ran for a bit with knocking noise. On the way to the kia dealership, after learning this was an issue with my type of vehicle, the car shut down again and had to be towed to the dealership. My request for engine replacement was denied even though it is well within 100.000 miles and or 10yrs. It has 84,000 miles. I feel this is KIA's responsibilty to replace my engine. At this time, they are charging me $10,600 to replace my engine.

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