NHTSA Complaint #11545215 — 2020 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11545215
Vehicle 2020 TESLA MODEL 3
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Sporadically, I've been driving and the steering stiffens so much that I can barely turn the wheel. The car flashes a warning that steering assist may be reduced. I pull over, turn the car off, restart it, and it is fine again. This happens, such as the last time I filled this out, randomly and not every day nor on every drive. I contacted Tesla and they estimated a $2,000+ cost to fix it and can't get to it until October 2nd at the earliest. Meanwhile, I need it to get to and from work. They stated that the steering concern hasn't been reported in any other vehicle, but I've seen it reported by others to NHTSA.

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