NHTSA Complaint #11545195 — 2017 KIA OPTIMA

My vehicle came up with a check engine light blinking. I took it to a Kia dealership where they put the ksds update in. A week after driving it, I started experiencing loss of power and the check engine light came back on. But this time not blinking. My car accelerates slowly, it is a struggle to get to 30 mph. My engine is making loud noises as if I am flooring the gas pedal when going 10 mph. Hills are impossible and dangerous to drive up. I took it in where the man told me my oil was empty, when just the day before it was full. I ran the code reader which came up p0010 for a camshaft. Now I’m being told it’s the entire top motor needing replacement due to “no oil”. I saw online recalls for this exact issue on the engine. It states of a lifetime engine warranty for this qualifying engine problem. I called the dealership where the lady informed me that there is a third party company that makes warranty coverage decisions, and that they make the decision on if it’s covered based on how much they will have to pay. If it’s a lot, it’s on me. Basically my engine failure qualifies but they don’t want to pay the amount of repairs. So I’m stuck with paying thousands for a hazardous car that I’ve only had for 8 months.