NHTSA Complaint #11545150 — 2023 MERCEDES-BENZ GLC 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11545150
Vehicle 2023 MERCEDES-BENZ GLC 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2023 Mercedes-Benz GLC300. The contact stated while attempting to start the vehicle, the message "12 Volt Battery Failure, Vehicle Inoperative" was displayed. Later, the contact was able to start the vehicle, but the check engine warning light remained illuminated. Eventually the light shut off and the vehicle operated normally. The vehicle was taken to the local dealer who performed a diagnostic test and identified multiple communications errors however, the cause of the errors was not yet determined. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The failure mileage was 400.

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