NHTSA Complaint #11545099 — 2022 HYUNDAI TUCSON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11545099
Vehicle 2022 HYUNDAI TUCSON
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

July.2023: Check Engine Light On ; It came as we were driving on the highway. Acceleration was sluggish due to this issue. Error code indicated that 1 of the 4 engine had issues. Escalated the issue to Hyundai Customer Service. Issue was resolved during first week of Aug.2023. Sept.2023 We were driving on the highway and Check Engine Light came once again. It was late at night. The acceleration was sluggish and managed to drive to a nearby hotel. Contacted Hyundai Customer Service. 2 out of 4 cylinder had issues (replace rotor, wiring etc.,). Dropped the car in a Hyundai dealership (Urbana, IL). Rented a rental car to drive back to MI. Given the recurring cylinder issue, Hyundai Customer Service is NOT willing to accept the issue with Engine. 2 out of 4 cylinders had issue. Remaining 2 cylinders may have similar issue. Given the issue, quality of 2022 Hyundai Tucson Engine design and build quality is a MAJOR issue and RISK for customers. Should you be driving in a freeway, acceleration will be sluggish and can cause major accidents.

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